To return to the  Discovery Vallarta Travel Guide, choose  from the links below: Rentals and Lodging Gay Vallarta Condos - Condominiums LP - Playa Bonita condos - Beach condos ED - Molino de Agua - Plaza Mar rentals  Gay Vallarta Villas - Two bedroom villas - Three bedrooms - 4 bedroom villas - 5 & 6 bedrooms - 7-12 bedroom villas  More Vallarta condos Gay Puerto Vallarta Art Gallery Scene Botanical Gardens Cafes - internet Calendar Gay Events Community Groups Contact Info Fun and Activities Gay Bars & Nightlife Gay Beach Gay Cruises & Tours Gay Links etc Gyms - health spas Law and Custom Lesbian Vallarta Map Malecon Marina Vallarta More Gay Bar photos More Gay Beach pics More Malecon photos Other Beaches Pics Day of the Dead Pics Straight Nightlife Quick Gay Travel tips Restaurants Services Shopping & stores Straight Bars & clubs Tourist Info Vallarta Annual events Vallarta Gay Pride Vallarta Photos  Vallarta Weather  Whale Watching More Condo Rentals - Apartment LDM-22 - 3-5 bedroom ALM-6 - Beach condo VDS-47 - Condo VDS-95

Puerto Vallarta Emergency and Important Phone Numbers and Information Dial 911 in Puerto Vallarta, Mexico as the emergency phone number in order to contact the police (policía), fire department (bomberos) or for whatever urgent emergency you might have or witness. This is just like dialing 911 in the United States.  Here below is a list of some other useful important and emergency Puerto Vallarta phone numbers for ambulances, hospitals, airlines, major department stores and supermarkets and importantly enough the local Consular Agents information if you have trouble in paradise. You can buy the Ladatel phone cards for the public Telmex phones (picture left) at almost any convenience store, Puerto Vallarta pharmacy or grocery store in the city and these cards cost 30, 50 or 100 pesos. It's 3 pesos for an unlimited local phone call now; you can call the US or Canada for around 5 pesos (42 cents) a minute; calling a Mexican cellular phone number starting with 044 is rather expensive by the minute, try not to call collect or use the operator as the rates are rather outrageous. Phone service cost in Mexico is among the highest in the world. Puerto Vallarta Emergency Phone Numbers Emergency/police/ambulance - Dial 911 Police Dept/Traffic Police/Transito - 911, 322-290-0507, 290-0512, 290-0513 Airport - 221-1325, 221-1537 City Hall/Presidencia Municipal, 123 calle Independencia - Tel: 322-223-2500, 226-8080 Civil Protection/Civil Defense Municipal - 322-224-7701 ComuSida - 105 Ave Paseo de Las Palmas, Col. Barrio Santa María.  Tel: 322-293-3334, 225-1469 Consumer Affairs (PROFECO) - 322-225-0000, 225-0018 Ecology-Social Development Office - 322-224-8506 Electricity (CFE - Federal Electricity Commission) - 071, 322-225-5555 Emotional Crisis Intervention - 01-800-227-4747 Federal Highway Police/Policia Federal Preventiva - 290-0664, 221-1065, 221-1527 Fire Department/Bomberos - 911, 322-178-800 ext 3201, 322-222-1527.  565 Av Las Americas, Colonia Lazaro Cardenas  Green Angels (free road-side assistance) – 078 or 066 Immigration Main Office - 322-224-7653, 224-7970, 224-7719 Immigration Airport - Phone: 322-221-1380 Motor Vehicle Department - 322-224-8484 Office of Economic Promotion - 293-1832, 293-1833  Plaza Santa Maria Port Captain/Maritime Terminal - 224-1000, 224-0427 Red Cross - Tel: 322-222-1533, 222-4973.  Rio Balsas street corner of Rio de la Plata, Colonia Lopez Mateos Reglamentos/City Rules & Regulations - Tel: 322-224-0918, 226-8080 (city hall), 226-8087  Secretary of Tourism/SETUJAL - 222-0243, 221-2676, 221-2677  Taxi, Radio Taxi - 224-5711, 225-0716 Taxi Jet - 299-2607, 299-3706 Tourist Dept/Information/Protection - 322-223-2500 ext 230, 322-222-0923, 222-0242, 222-0243, 221-2676 Note: In January 2017, the Emergency Number 911 was put into service in Puerto Vallarta and Banderas Bay Nayarit state, which replaced all previous emergency numbers for fire, paramedic, lifeguards and police. These included 060 for local police, 061 for state and Federal District judicial police, 065 for the Red Cross, 066 for the national system for citizen emergencies, 068 for fire emergencies and 080 for security and emergency calls Ambulances Global Air and Ground - 322-226-1014 Red Cross Ambulance - 322-222-1533, 222-4973 Med Care Ambulance, 1202 Avenida Mexico - 322-222-3355 MedLink Ambulance, Plaza Neptune Local D-12 - 322-226-2080 Puerto Vallarta Hospitals, Medical Services and Care.   1. CMQ Hospital - 365 Basilio Badillo, Old Town since 1982. - 322-223-1919 and 223-2423 2. CMQ Premiere Hospital - 1749 Ave. Francisco Villa, near Pitillal and between Walmart and Soriana -  For further info Hospital CMQ. Phone: 322-226-6500. 3. Cornerstone - 136 Ave. Los Tules across from Plaza Caracol, hotel zone - 322-224-9400, 226-3700 4. Hospiten (was Amerimed) - 3970 Blvd. Francisco Medina Ascensio, across from Plaza Marina. 24 Beds in all. Hospiten Vallarta. Tel: 322-226-2080 5. I.M.S.S. - Phone: 322-224-3838 6. Medasist Hospital - 358 Manuel M. Dieguez, South Side (photo left) - 322-223-0656, 223-0444. Website for Hospital Medasist 7. Red Cross/Cruz Roja - Rio Balsas y Rio Plata streets, Col Lopez Mateos (only Spanish) -  322-222-1533, 222-4973 8. Regional Hospital - Calle Dinamarca esq. Noruega 580, Pitillal (only Spanish) - 322-224-4000, 299-5600, 299-5601, 299-5603 9. San Javier Hospital - 2760 Fco. Medina Ascencio, Hotel Zone - 322-226-1010  Note: The new CMQ Premier on Fransico Villa, Cornerstone, and San Javier hospitals are reputedly the most high-tech and best equipped hospitals in Vallarta. Also locations in Guadalajara.

Pamela Thompson - Health Care Resources Puerto Vallarta is a multi-faceted and independent resource network that offers multiple no-charge and minimal-charge services and invaluable information to the residents and visitors of Vallarta and Banderas Bay. Handles referrals, medical tourism, home care services, insurance. Visit the main Health Care Resources PV and for awhile she had a Health Care Resources Blog. Banderas News also has a handy and informative series of articles on Vallarta Health Issues and Resources written by Pamela.  Mon-Fri, 9:30am-5pm; Sat 10am-2pm. Tel: 322-107-7007

Puerto Vallarta Helpful Telephone Dialing
International Country Code for Mexico is 52
Local Area Code for Puerto Vallarta Mexico is 322, followed by the 7 digit local phone number
Calling Puerto Vallarta from USA or Canada it's 011 + 52 + 322  + local number
To call direct to the U.S. or Canada from Puerto Vallarta, dial 001 + area code + local phone number
To call direct within Mexico, now dial the area code + local number
To dial US 800 numbers from Mexico, dial 001 + 880 + local number
To call direct International within Mexico dial 00 + country code + area code + phone number
To call International, operator assisted, dial 090
To call a cellular phone in PV from a land line here, dial 044 + 322 + local number

To dial to Mexican cell phone numbers from a land line:
In the same area code, Dial 322 (Vallarta area code) + local number (7 digits)
or in a different area code than where you are, Dial the area code + local number (7 digits)

Cellular Telephones - U.S. cell phones can work in Vallarta, but you need to contact your phone company for instructions and setup before arrival in Mexico. Be advised that telephone rates here for cellular phones tend to be rather expensive.

If you are dialing direct to the United States or Canada, rates become lower with Telmex after 7pm except for Sunday, when the lower weekend rates go up again after 7pm

Puerto Vallarta Airport and Airlines
Puerto Vallarta Gustavo Diaz Ordaz International Airport - Telephone: 322-221-1537, 322-221-1325, 221-1380, 221-1298
further info on the Puerto Vallarta Airport by airport guides.com
Puerto Vallarta Airport Immigration - 221-1380, 221-1325
Aeromar - 322-221-0815, From USA, 1-844-237-6629, Mexico City, 55-5133-1111
Aerotron - 322-226-8440, And in Guadalajara 333-284-2300
Aeromexico - 322-224-2777, 01-800-021-4010 *
Air Canada - 01-800-719-2827, 011-525-785-1867
Alaska - 322-221-1350, 221-1352, 001-800-252-7522, 001-800-654-5669
America West (now US Airways) - 221-1333, 001-800-428-4322 *
American Airlines - 221-1799, 01-800-904-6000 *
Delta - 01-800-123-4710, 01-800-900-0800, 01-800-123-4710, 221-2524, 221-1032 *
Frontier - 322-221-1426, 221-1435
Interjet - Reservations, 01-866-285-9525, Customer Service, 01-866-285-8307
United Airlines - 322-221-3264, 01-800-003-0777 *, 221-3262
WestJet -  001-888-937-8538; 001-855-269-2979, 001-800-514-7288
Volaris - Customer Service, info and itinerary changes, 52-551-102-8000; in the USA, 1-855-865-2747

Misc. Government Offices
City Hall / Ayuntamiento - Presidencia Municipal - Downtown - 123 Independencia street.  Tel: 322-223-2500
Civil Protection Municipal - 224-7701, 293-1594
Civil Protection Jalisco State - 224-5829, 225-0764
Department of Culture - 223-0095, 222-9534
Federal Highway Police - 290-0664, 290-0658
Hacienda / Ministry of the Treasury - 224-5267, 293-6745 (on Francisco Villa avenue)
Mexican Army - 290-0703
Parks - 224-8506, 225-0678
Police in Bucerias, Nayarit - 329-298-1020
Port Captain - 224-0427, 224-2512
Public Security - 290-0407, 290-0513
Public Works & Planning Department - 604 Av. Mezquital, 2nd Floor.  Tel: 322-178-8000, 226-8080, 223-2500
SEAPAL Vallarta (water & sewer), Avenida Francisco Villa and Manuel Avila Camacho s/n, Colonia Lázaro Cardenas. Mon-Fri, 8am-3:30pm.  Tel: 322-226-9191 with 17 lines, or 322-226-9190. Director General, Santiago de Jesus Centeno Ulin, 322-226-9191 ext 1111.
 

Puerto Vallarta Consulates-Consular Agents

1. United States of America Consulate
Kelly Trainor, U.S. Consular Agent, since November 1998
Paradise Plaza Mall - Shopping Center
85 Paseo de los Cocoteros, Second floor, Interior Local L-7
Nuevo Vallarta, Nayarit
Phone: 322-222-0069 or 334-624-2102  
Mon-Fri: 8:30am-12:30pm
Email: ConAgencyPuertoV@state.gov
24-hour Emergency Phone Number: 55-5080-2000, ext. 0
U.S. Consulate in Guadalajara, 175 Progresso, Col Americana.  Tel: 333-268-2100
US Embassy in Mexico City, 305 Paseo de la Reforma, Col. Cuauhtemoc.  Tel: 55-5080-2000, and from USA: 011-52-55-5080-2000
visit the Puerto Vallarta U.S. Consular Agency

2. Canada Consular Agency
Adam Charlebois (was Lyne Benoit), Canadian Consular Agent
Plaza Peninsula, Local Sub F
2485 Blvd. Francisco Medina Ascencio
Hotel Zone North
Telephone: 322-293-0098 or 55-5724-9799; Fax: 322-293-2894
Hour of Operation: Mon-Fri, 9am-1pm
Email: pvrta@international.gc.ca 
24 hour emergency phone number after hours: 55-5724-9799
Canadian Embassy in Mexico City: 01-55-5-724-7900
visit Canada's Consular offices in Mexico

3. United Kingdom-British Embassy
Ambassador Judith Macgregor
British Embassy, Rio Lerma #71, Col Cuauhtémoc, 06500 Mexico DF
Phone: 55-1670-3200, 55-5242-8500
From outside Mexico: 52-55-1-670-3200
visit the British Embassy in Mexico City

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Important Vallarta Hotels - Phone Numbers and Addresses

Grand Tourism/Gran Tourismo Puerto Vallarta Hotels
Barcelo - Hotel Zone South, Highway to Mismaloya Barra de Navidad at Km 11.5.  Tel: 322-226-0660
Hyatt Ziva - Hotel Zone South, Highway to Barra de Navidad, Km. 3.5.  322-226-5000
Hotel Fiesta Americana -  Avenida Francisco Medina Ascencio at Km 2.5.  322-226-2100, 224-2010
Marriot Casa Magna Resort and Spa - 435 Paseo de la Marina North, Marina Vallarta.  322-226-0000
Mayan Palace - Paseo de la Marina s/n, Marina Vallarta.  Phone: 322-226-6002
Presidente Intercontinental - Carr. a Barra de Navidad Km 8.5. Mismaloya.  226-0191, 228-0191
Sheraton Buganvilias Resort & Convention Center - 999 Blvd. Francisco Medina Ascencio.  Tel: 322-226-0404
Velas Vallarta Suite Resort and Convention Center - 585 Av. Costera Norte, Marina Vallarta.  Telephone: 226-9500

5 Star Hotels
Buenaventura Grand Hotel - 1301 Av. Mexico, colonia 5 de Diciembre.  Phone: 322-226-7000, USA toll free 888-859-9439
Canto del Sol Plaza Vallarta - Hotel Zone North/Zona Hotelera Norte, 125 José Clemente Orozco in the Plaza Vallarta.  An all-inclusive beach and tennis resort.  Tel: 322-226-0123, 998-193-3546
Crown Paradise Club - Paseo De Las Garzas.  226-6800
Friendly Vallarta - Hotel Zone North, 2199 Blvd. Francisco Medina Ascencio.  Tel: 322-226-4647 or 322-266-4600
Holiday Inn Hotel - Avenida Francisco Medina Ascencio 3.5 km.  226-1700
Mexican Resorts in Los Tules - Blvd. Fco. Medina Ascencio S/N, interior Los Tules.  224-5425, 224-2570
Krystal Vallarta Resort - Ave. Francisco Medina Ascencio s/n, Hotel Zone North.  226-0700, 224-6990, 01-888-774-0040
Vallarta Torres - 168 Paseo de las Garzas.  226-2001
Villa del Palmar Beach Resort and Spa - Avenida Francisco Medina Ascencio 3.0 km.  226-1400, 224-8878
Westin Resort and Spa - 205 Paseo de la Marina Sur, Marina Vallarta.  Telefono: 226-1100

4 Star Puerto Vallarta Hotels
 Costa Club - Telephone: 222-5656
 Hacienda Hotel and Spa -  226-6667
 Hotel Playa Conchas Chinas - Highway to Mismaloya Barra de Navidad at Km 2.5.  Tel: 322-221-5763, 322-221-5770
 Las Palmas by the Sea -226-1220
 Mar Sereno Hotel and Suites - Highway to Mismaloya/Carretera Barra de Navidad, at Km 15.  228-0879, 228-0591
 Melia Vacation Club - Paseo de la Marina Sur 7, Marina Vallarta.  226-3000, 01-800-906-3542
 Playa Conchas Chinas Hotel - Highway to Mismaloya/Barra de Navidad, at Km 2.5.  Tel: 322-221-5763, 322-221-5770
 Playa del Sol Costa Sur - 226-8050
 Playa Los Arcos Resort - South Side - 380 Olas Altas street. Popular all-inclusive beach resort and spa.  Tel: 322-226-7100, 322-226-7102, in Mexico, 01-800-327-7700

3 Star Vallarta Hotels
El Pescador - Downtown - 1117 Paraguay street at Uruguay.  Telephone: 322-176-1110, 322-349-9828
Emperador - South Side - 114 Amapas, Col. Emiliano Zapata. Beachfront hotel and suites.  Tel: 322-222-1767, 322-222-5143
Hotel Eloisa - 179 Lazaro Cardenas, colonia E. Zapata. One of the most traditional hotels for staying in town since 1948.  222-6465, 222-0286
Hotel Marsol - 103 Francisca Rodriguez. Right at Los Muertos pier.  222-1365
Hotel Paloma del Mar - 309 Honduras, Col. 5 de Diciembre.  222-1579
Hotel Rosita - Downtown/el Centro - 901 Paseo Díaz Ordaz. Since 1948.  Phone: 322-176-1110, 322-349-9828, Toll free USA: 01-877-813-6712
Hotel Tropicana - 214 Amapas Street, South Side.  322-222-0829, 226-9696
Posada de Roger - South Side - 237 Basilio Badillo.  Tel: 322-222-0836
San Marino Hotel - South Side - 111 Rodolfo Gomez.  Telephone: 322-226-7700, 322-222-3050

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Credit Cards
American Express - Tel: 223-2955 or toll free number 01-800-221-7282, collect 01-801-964-6665
Banamex (VISA, MasterCard) - Tel: 01-800-706-6600
Diners Club - 001-800-257-3381, 001-800-500-3000
MasterCard - 001-800-307-7309
VISA - for credit card, 001-800-847-2911; for travelers checks, 001-800-227-2911
 

Department Stores - Supermarkets - Grocery Stores (for detailed info on these Puerto Vallarta stores and shopping malls go here)
 Coppel  - 1955 Francisco Medina Ascencio.  Tel: 322-224-8461
 Costco - Fluvial Vallarta - 134 Fluvial Vallarta Ave just off Francisco Villa street. Tel: 322-226-2580
 Galerias Vallarta (Liverpool) - North Side/Marina Zone - 2920 Av. Francisco Medina Ascencio.  Tel: 322-209-0923
 Home Depot - Ixtapa - Highway Tepic-Vallarta, col Las Juntas. Tel: 322-226-5500
 Lans - Central/Downtown - 867 Juarez street.  Tel: 322-226-9100
 Lans Caracol - North Side/Hotel district - 2216 Blvd. Francisco Medina Ascencio at Plaza Caracol.  Tel: 322-226-0204
 Ley - Central - 1150 Avenida Mexico, between Chile and Uruguay streets.  322-223-1978, 322-223-1862
 Mega Soriana - North Side - 1800 Avenida Francisco Medina Ascencio.  Telephone: 322-221-0490, 221-0053
 Mega Bucerias - Bucerias - 1297 Highway to Tepic
 Macroplaza Vallarta - Pitillal - 1526 Av Francisco Villa at Gonzalez Gallo Ave. Tel: 322-224-9178, 322-205-7048
Office Depot - Hotel zone - 2023 Blvd. Francisco Medina Ascencio near Plaza Genovesa.  322-293-2440
Office Max - North side/Hotel zone - 1800 Av. Francisco Medina Ascencio. Next door to the Mega Soriana grocery store. Mon-Fri, 8am-9pm, Sat and Sun, 9am-9pm.  Tel: 322-225-1804, 322-225-4464
Soriana - North Side - 2.5 km. Av. Francisco Medina Ascencio, in Plaza Caracol.  Tel: 322-224-4060
Soriana Pitillal - 1642 Av Francisco Villa between Jose Gonzalez and the Pitillal River.  Tel: 322-293-0400, 322-293-0432
Soriana Playa de Oro - North Side - 2735 Blvd. Francisco Medina Ascencio.  Tel: 322-221-1585
WalMart - North Side/Hotel zone - 2900 Av. Francisco Medina Ascencio.  Tel: 221-0562, 221-0870
WalMart - Pitillal - 1526 Avenida Francisco Villa at Gonzalez Gallo. Tel: 322-224-9178
Woolworth - Downtown - 880 Juarez street. Tel: 322-222-0001

Dentists/Dental Care
Doctor Angelica Aguilar Vargas - South Side - 278 Lazaro Cardenas, Dental Care office. Specializing in restorative and cosmetic dentistry. Tel: 322-223-4182, Cell: 322-182-3853
Dr. Ana M. O'Connor - North Side/Hotel Zone - Plaza Caracol, 2nd floor.  Tel: 322-224-2636, 224-7539
Dr. Fernando Peñalva - Centro Comercial Plaza Marina G-26A - General and cosmetic dentistry, periodontis, oral surgeon. Clinica Dental Plaza Marina, NE corner.  221-0165, 209-1082
Dental Office Puerto Vallarta (Grupo Odontológico Integral)  - North Side/Marina - Plaza Marina, Local G-24 and G-25. A chain of dental clinics in Mexico. 322-221-2215. Emergency phone 24-hour: 044-322-100-8691
Dr. Alberto Hernandez - South Side - 383 Francisco Madero street.  Telefono: 223-9648, Cell: 044-322-111-6391

International Couriers
DHL - Hotel Zone - 1046 Ave. Francisco M. Ascencio across from the Sheraton Hotel, Tel: 322-222-4620, Mon-Fri, 9am-7pm and Sat 9am-1pm, and in Centro Comercial Plaza Marina, local G-27, Tel: 322-221-0838, Mon-Fri 9am-7pm and Sat 9am-1pm. Toll free: 01-800-765-6345
FedEx at Multipack - 168 Sierra Pirineos, at Francisco Villa street, near Mega supermarket. Tel: 222-3836, 222-0889, 223-2730. FedEx toll free: 01-800-900-1100, Mon-Fri, 9am-7pm
UPS - North Side - 383 Ave. Francisco Villa. Mon-Sat, 10am-2pm, 4pm-7pm. Tel: 223-3227

Miscellaneous
AA, Recovery etc. - 329 Basilio Badillo on the South Side. Call: AA: Roberto C. Cell: 322-174-8383, Clay 221-6348, James M. 223-5896. For the Hotel Zone and colonia Versailles area, meetings at 234 Yugoslavia street (seasonal): Phone, Craig A. 322-136-2538 or David A 322-122-7307. For current info, locations and contacts in the Puerto Vallarta and Banderas Bay area, visit their Alano Club PV 12 Step Recovery website. OA, SLAA, 12-step, Gay & lesbian, AL-Anon, NA, Coda, FA
Animal Protection Association - 221-0466
Civil Defense Municipal - 224-7701
Civil Defense Regional - 225-0764/224-5829
Friends of the Animals - 222-0586
Taxi sitio 4 - 322-223-2285
Taxi sitio 33 - 322-223-3033
Taxi sitio 9 - 322-223-2806, 222-2422

Puerto Vallarta Pharmacies
Many non-narcotic drugs that require a prescription in the United States or Canada do not in Mexico and can be picked up in any pharmacy in town; new regulations starting in 2011 require a prescription now for antibiotics, and of course that has been true always for narcotic drugs. Most medications here are considerably cheaper than in the US. The major Puerto Vallarta pharmacies such as Farmacia Guadalajara and at the main local Puerto Vallarta hospitals are usually open 24 hours a day. A short list here:
CMQ Hospital & Pharmacy - 365 Basilio Badillo.  322-222-2941, 223-1919, 223-2423
CMQ Hospital - 1749 Ave. Francisco Villa.  322-226-6500
Costa del Sol Pharmacy - 104 Rodolfo Gomez - Locally owned and family-operated, across from the Hotel San Marino. Mon-Sat, 9am-9pm. Phone: 322-223-2728
Guadalajara Farmacia/Pharmacy Guadalajara - South Side - 261 Insurgentes at Lazaro Cardenas street. Telephone: 322-222-0101, 222-5678
Farmacias Guadalajara - North Side/Hotel Zone - 1591 Ave. Francisco Medina Ascencio, next to Coppel.  225-6095, 225-6096
Farmacia Guadalajara - North Side - Avenida Francisco Villa.  225-1773, 225-1772
Farmacias Guadalajara: in Bobadilla - 225-5772, 225-5769; Fluvial Vallarta - 213 Avenida Fluvial - 225-9992, 293-3145; Las Juntas - 290-3224, 290-3225; Pitillal - Phone: 224-1811, 224-1858
Indra Holistic-Alternative Pharmacy - South Side - 287 Constitucion. indrafarmacias.com   222-0436
Olas Altas Pharmacy - South Side - 465 Olas Altas - Locally owned and family-operated by Federico "Freddy" Lopez Casco. Mon-Sat, 10am-4:30pm and 7pm-10pm; Sun, 10am-3pm.  Phone: 322-222-2374
 

The above information was considered accurate when posted and is for informational purposes only. The Puerto Vallarta Gay Travel Guide assumes no responsibility for the integrity, professional qualifications, or services of any of the persons, businesses and/or institutions noted on this page or any page of this vacation resource.
 
 

          
Pictures from two of the Day of the Dead altars at City Hall in downtown Puerto Vallarta
every November 1-2