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Puerto Vallarta Important Phone Numbers and Info
PV Mexico Emergency Numbers, Directory, Contacts, Etc.
- Gay Puerto Vallarta Travel Guide

On this Vallarta Important Phone Numbers & Information page
Airlines & Airport | Ambulances | Consulates & Embassies | Dentists | Department & Grocery stores | Emergency Phone Numbers
Government offices | Helpful Dialing | Hospitals & medical | Miscellaneous | Pharmacies | Vallarta Hotels


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emergency phone numbersPuerto Vallarta Emergency and Important Phone Numbers and Information
Dial 060/066 in Puerto Vallarta, Mexico as the emergency phone number in order to contact the police (policía), fire department (bomberos) or for whatever urgent emergency you might have or witness; dial 080 from Mexican cellular phones. Both of these are like dialing 911 in the United States. 

Here below is a list of some other useful important and emergency Puerto Vallarta phone numbers for ambulances, hospitals, airlines, major department stores and supermarkets and importantly enough the local Consular Agents information if you have trouble in paradise.

You can buy the Ladatel phone cards for the public Telmex phones (picture left) at almost any convenience store, Puerto Vallarta pharmacy or grocery store in the city and these cards cost 30, 50 or 100 pesos. It's 3 pesos for an unlimited local phone call now; you can call the US or Canada for around 5 pesos (42 cents) a minute; calling a Mexican cellular phone number starting with 044 is rather expensive by the minute, try not to call collect or use the operator as the rates are rather outrageous. Phone service cost in Mexico is among the highest in the world.

Puerto Vallarta Emergency Phone Numbers
Emergency/police/ambulance - Telephone: 066 or 060
Police Dept/Traffic Police/Transito - 060, 290-0507, 290-0513, 290-0512, 221-2586
Airport - 221-1325, 221-1537
City Hall/Presidencia Municipal - 226-8080, 223-2500.  123 Independencia street, downtown
Civil Protection/Civil Defense Municipal - 224-7701
ComuSida - 225-1469, 293-3334.  105 Paseo de Las Palmas, Col. Barrio Santa María
Consumer Affairs (PROFECO) - 225-0000, 225-0018
Ecology-Social Development Office - 224-8506
Electricity (CFE - Federal Electricity Commission) - 071, 225-5555
Emotional Crisis Intervention - 01-800-227-4747
Federal Highway Police/Policia Federal Preventiva - 290-0664, 221-1065, 221-1527
Fire Department/Bomberos - 223-9476, 223-9478, 224-7701  565 Ave Las Americas, Colonia Lazaro Cardenas 
Immigration Main Office - 224-7653, 224-7970, 224-7719
Immigration Airport - 221-1380
Motor Vehicle Department - 224-8484.  Plaza Marina
Office of Economic Promotion - 293-1832, 293-1833  Plaza Santa Maria
Port Captain/Maritime Terminal - 224-1000, 224-0427
Red Cross - 065, 222-1533, 222-4973.  Rio Balsas street corner of Rio de la Plata, Colonia Lopez Mateos
Reglamentos/City Rules & Regulations - 224-9667, 226-8080 (city hall), 226-8087 
Secretary of Tourism/SETUJAL - 222-0243, 221-2676, 221-2677 
Taxi, Radio Taxi - 224-5711, 225-0716
Taxi Jet - 299-2607, 299-3706
Tourist Information/Protection - 223-2500 ext 230 and 232, 222-0242, 222--0243, 221-2676

Ambulances
Ambulancias Intermedic - Phone: 225-9289
Global Air and Ground - 226-1014
Red Cross Ambulance - 065, 222-1533, 222-4973
Med Care Ambulance, 1202 Avenida Mexico - 222-3355
MedLink Ambulance (Ameri-Med hospital), Plaza Neptune Local D-12 - 226-2080

puerto vallarta medasist hospitalPuerto Vallarta Hospitals, Medical Services and Care
1. AmeriMed - 3970 Francisco Medina Ascencio across from Plaza Marina, Col. Villa las Flores. (Ameri-Med was at Plaza Neptune in Marina Vallarta for years) - Tel: 226-2080, toll free from USA 1-855-992-637-4633 (also in Cabo San Lucas, Cancun and San Jose del Cabo)
2. CMQ Hospital - 365 Basilio Badillo, South Side - 223-1919, 223-2423, 223-0878
3. CMQ Premiere Hospital - 1749 Ave. Francisco Villa, near Pitillal and between Walmart and Soriana - 226-6500.  For further info Puerto Vallarta CMQ
4. Cornerstone - 136 Ave. Los Tules across from Plaza Caracol, Hotel Zone - 224-9400, 226-3700
I.M.S.S. - 224-3838
5. Medasist Hospital - 358 Manuel Dieguez, South Side (photo left) - 223-0444, 223-0618, 223-0656. Website for Puerto Vallarta Hospital Medasist
6. Red Cross/Cruz Roja - Rio Balsas y Rio Plata streets, Col Lopez Mateos (only Spanish) -  222-1533, 222-4973
7. Regional Hospital - Calle Dinamarca esq. Noruega 580, Pitillal (only Spanish) - 224-4000, 299-5600, 299-5601, 299-5603
8. San Javier Hospital - 2760 Fco. Medina Ascencio, Hotel Zone - 226-1010 

Note: The new CMQ Premier on Fransico Villa, Cornerstone, and San Javier hospitals are reputedly the most high-tech and best equipped hospitals in Puerto Vallarta. Also locations in Guadalajara. Website for main San Javier Hospital.
 

Pamela Thompson - Health Care Resources Puerto Vallarta is a multi-faceted and independent resource network that offers multiple no-charge and minimal-charge services and invaluable information to the residents and visitors of Vallarta and Banderas Bay. Handles referrals, medical tourism, home care services, insurance. Visit her Puerto Vallarta Health Care Resources and she has also started up PV Health Care Resources Blog which she adds to and updates regularly. Banderas News also has a handy and informative series of articles on Puerto Vallarta Health Issues and Resources written by Pamela.  Tel: 222-9638, Cell phone for Pamela Thompson: 044-322-107-7007

Puerto Vallarta Helpful Telephone Dialing
International Country Code for Mexico is 52
Local Area Code for Puerto Vallarta Mexico is 322, followed by the 7 digit local phone number
Calling Puerto Vallarta from USA or Canada it's 011 + 52 + 322  + local number
To call direct to the U.S. or Canada from Puerto Vallarta, dial 001 + area code + local phone number
To call direct within Mexico, dial 01 + area code + local number
To dial US 800 numbers from Mexico, dial 001 + 880 + local number
To call direct International within Mexico dial 00 + country code + area code + phone number
To call International, operator assisted, dial 090
To call a cellular phone in PV from a land line here, dial 044 + 322 + local number

Cellular Telephones - U.S. cell phones can work in Vallarta, but you need to contact your phone company for instructions and setup before arrival in Mexico. Be advised that telephone rates here for cellular phones tend to be rather expensive.

If you are dialing direct to the United States or Canada, rates become lower with Telmex after 7pm except for Sunday, when the lower weekend rates go up again after 7pm

at condominiums El Dorado, a stunning puerto vallarta mexico sunsetPuerto Vallarta Airport and Airlines
Puerto Vallarta Gustavo Diaz Ordaz International Airport - Telephone: 221-1325, 221-1537, 221-1380, 221-1298
further info on the Puerto Vallarta Airport by airport guides.com
Puerto Vallarta Airport Immigration - 221-1380, 221-1325
Aeromar - 221-0815, 01-800-237-6627 *
Aerotron - 226-8440, 221-1921, in Guadalajara 52-333-284-2300 *
Aeromexico - 224-2777, 01-800-021-4010 *
Air Canada - 221-1138, 01-800-719-2827, 011-525-785-1867
Alaska - 221-1350, 221-1352, 01-800-252-7522
Alma - 01-800-800-25662
America West (now US Airways) - 221-1333, 001-800-428-4322 *
American Airlines - 221-1799, 01-800-904-6000 *
Aviacsa - 221-2624
Continental  - 221-1025, 221-1096, 01-800-900-5000 *
Delta - 01-800-123-4710, 01-800-900-0800, 01-800-123-4710, 221-2524, 221-1032 *
Frontier - 221-1426, 221-1435
Interjet - 01-800-011-2345, 01-800-322-5050
Mexicana -  01-800-801-2010, 01-800-849-1529, 221-1040, 224-8900 *
Northwest - 01-800-900-0800
United Airlines - 221-3264, 01-800-003-0777 *, 221-3262
US Airways - 221-1522, 001-800-428-4322, 001-800-455-0123  *
Volaris - 01-800-122-8000; Customer Service, info and itinerary changes, 55-1102-8000; in the USA, 1-866-988-3527

Misc. Government Offices
City Hall/Ayuntamiento - Presidencia Municipal - 226-8080, 223-2500
Civil Protection Municipal - 224-7701, 293-1594
Civil Protection Jalisco State - 224-5829, 225-0764
Department of Culture - 223-0095, 222-9534
Federal Highway Police - 290-0664, 290-0658
Hacienda/Ministry of the Treasury - 224-5267, 293-6745 (on Francisco Villa avenue)
Mexican Army - 290-0703
Parks - 224-8506, 225-0678
Police in Bucerias, Nayarit - 329-298-1020
Port Captain - 224-0427, 224-2512
Public Security - 290-0407, 290-0513
Public Works & Planning Department at City Hall - 223-2500
SEAPAL Vallarta (water & sewer) - 226-9191, 226-9190, 223-1516 - Director General, Humberto Muñoz Vargas 226-9195, 226-9191 Ext. 1112.
Avenida Francisco Villa at Avila Camacho s/n, Colonia Lázaro Cárdenas, 8am-3:30pm

Puerto Vallarta Consulates-Consular Agents

1. United States of America Consulate
Kelly Trainor, U.S. Consular Agent since 1998
Paradise Village Plaza/Shopping Center
85 Paseo de los Cocoteros, Second floor, Interior Local L-7
Nuevo Vallarta, Nayarit
Phone: 222-0069, 223-3301, 223-0074 and Fax: 223-0074
Mon-Fri: 8:30am-12:30pm
Email: consularagentpvr@prodigy.net.mx
24 hour emergency phone number after hours: 01-333-268-2145 (American Consulate General in Guadalajara)
U.S. Consulate in Guadalajara: 01-333-268-2100
US Embassy in Mexico City: 01-55-5080-2000 and from USA: 011-52-55-5080-2000
visit the Puerto Vallarta U.S. Consular Agency

2. Canada Consular Agency
Lyne Benoit, Canadian Consular Agent
Plaza Peninsula, Local Sub F
2485 Blvd. Francisco Medina Ascencio
Telephone: 293-0098, 293-0099; Fax: 293-2894
Mon-Fri: 9am-1pm
Email: vallarta@canada.org.mx
24 hour emergency phone number after hours: 01-800-706-2900
Canadian Embassy in Mexico City: 01-55-5-724-7900
visit Canada's Consular offices in Mexico

3. United Kingdom-British Embassy
Ambassador Judith Macgregor
British Embassy, Rio Lerma #71, Col Cuauhtémoc, 06500 Mexico DF
Tel: 01-55-1670-3200, 01-55-5242-8500
From outside Mexico: 52-55-1-670-3200
visit the British Embassy in Mexico City

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puerto vallarta hotelsImportant Vallarta Hotels - Phone Numbers and Addressess

Grand Tourism/Gran Tourismo Puerto Vallarta Hotels
Barcello La Jolla de Mismaloya Hotel - Hotel Zone South, Highway to Mismaloya/Barra de Navidad at Km 11.5.  Phone: 226-0660, 228-0686
Dreams Resort and Spa (formerly Camino Real) - Highway Barra de Navidad, Km. 3.5.  226-5000
Hotel Fiesta Americana - Avenida Francisco Medina Ascencio at Km 2.5.  226-2100, 224-2010
Marriot Casa Magna Resort and Spa - 435 Paseo de la Marina, Marina Vallarta.  226-0000
Mayan Palace - Paseo de la Marina s/n, Marina Vallarta.  Phone: 226-6002
Presidente Intercontinental - Carr. a Barra de Navidad Km 8.5. Mismaloya.  226-0191, 228-0191
Sheraton Buganvilias Resort & Convention Center - 999 Blvd. Francisco Medina Ascencio.  222-0500
Velas Vallarta Suite Resort and Convention Center - 585 Av. Costera Norte, Marina Vallarta.  Telephone: 226-9500

5 Star Hotels
Buenaventura Grand Hotel and Spa - 1301 Avenida Mexico, 5 de Diciembre/downtown.  Phone: 226-7000, Fax: 222-3546
Canto del Sol Hotel and Tennis Resort - 125 José Clemente Orozco, Plaza Vallarta, North Hotel Zone/Zona Hotelera Norte.  Tel: 226-0123
Crown Paradise Club - Paseo De Las Garzas.  226-6800
Friendly Hola - Km 2.5 Blvd. Francisco Medina Ascencio.  224-4446, 266-4600
Holiday Inn Hotel - Avenida Francisco Medina Ascencio 3.5 km.  226-1700
Melia Beach Resort - Paseo de la Marina Sur 7, Marina Vallarta.  226-3000
Mexican Resorts in Los Tules - Blvd. Fco. Medina Ascencio S/N, interior Los Tules.  224-5425, 224-2570
Krystal - Paseo de las Garzas s/n.  226-0700, 224-6990
Vallarta Torres - 168 Paseo de las Garzas.  226-2001
Villa del Palmar Beach Resort and Spa - Avenida Francisco Medina Ascencio 3.0 km.  226-1400, 224-8878
Westin Resort and Spa - 205 Paseo de la Marina Sur, Marina Vallarta.  Telefono: 226-1100

puerto vallarta Los Arcos hotel on Muertos beach4 Star Puerto Vallarta Hotels
Costa Club - Telephone: 222-5656
Hacienda Hotel and Spa -  226-6667
Las Palmas by the Sea -226-1220
Los Arcos Hotel Beach-front Resort and Spa - 380 Olas Altas street.  Tel: 226-7101, 226 7102
Mar Sereno Hotel and Suites - Highway to Mismaloya/Carretera Barra de Navidad, at Km 15.  228-0879, 228-0591
Playa Conchas Chinas Hotel - Highway to Mismaloya/Barra de Navidad, at Km 2.5.  221-5763, 221-5770
Playa del Sol Costa Sur - 226-8050
Playa Los Arcos Hotel Suites - Phone: 226-7101

3 Star Vallarta Hotels
El Pescador - 117 Paraguay street at Uruguay, downtown.  Telephone: 222-1884
Emperador Hotel - 114 Amapas, Col. Emiliano Zapata, Romantic Zone.  222-5143
Hotel Eloisa - 179 Lazaro Cardenas, Emiliano Zapata. One of the most traditional hotels for staying in Puerto Vallarta since 1948.  222-6465
Hotel Marsol - 103 Francisca Rodriguez. Right at Los Muertos pier.  222-1365
Hotel Paloma del Mar - 309 Honduras, Col. 5 de Diciembre.  222-1579
Hotel Rosita - 901 Paseo Díaz Ordaz, el Centro/downtown.  Phone: 223-2000
Hotel Tropicana - 214 Amapas Street, South Side.  222-0829, 226-9696
Posada de Roger - 237 Basilio Badillo.  222-0836
San Marino Hotel - 111 Rodolfo Gomez, South Side.  Telephone: 222-3050

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Credit Cards
American Express - Tel: 223-2955 or toll free number 01-800-221-7282, collect 01-801-964-6665
Banamex (VISA, MasterCard) - Tel: 01-800-706-6600
Diners Club - 001-800-257-3381, 001-800-500-3000
MasterCard - 001-800-307-7309
VISA - for credit card, 001-800-847-2911; for travelers checks, 001-800-227-2911
 

mega grocery store puerto vallarta mexico - next door to office depotDepartment Stores-Supermarkets-Grocery Stores (for detailed info on these Puerto Vallarta stores and shopping malls go here)
Coppel - 1955 Francisco Medina Ascencio.  Phone: 222-8461, 224-8460
Gutierrez Rizo - South Side/Zona Romantica - 136 Constitucion at Aquiles Serdan street.  Tel: 222-0222, 222-1367
Lans - Central/Downtown - 867 Juarez.  226-9100, 222-5698
Lans Caracol - North side/Hotel district - 2216 Blvd. Francisco Medina Ascencio at Plaza Caracol.  226-0204
La Surtidora del Puente - 108 Insurgentes.  222-2029
Ley - Central - 1150 Avenida Mexico, between Chile and Uruguay streets.  223-1978, 223-1863
Mega - North Side - Km 6.5 Highway to the Airport.  Telephone: 221-0490, 221-0053, 222-7709
Mega Bucerias - Bucerias - 1297 Tepic Avenue.
Office Depot - Hotel zone - 2023 Blvd. Francisco Medina Ascencio.  293-2440
Office Max - North side/Hotel zone - 1800 Blvd. Francisco Medina Ascencio.  225-4464
Soriana - North Side - 2.5 km. Blvd. Francisco Medina Ascencio, in Plaza Caracol.  224-4060
Soriana Playa de Oro - North Side - 2735 Blvd. Francisco Medina Ascencio.  221-1585
WalMart - North Side/Hotel zone - 2900 Blvd. Francisco Medina Ascencio.  221-0562, 221-0870
Woolworth - Downtown - 880 Juarez street. Telefono: 222-0001

Dentists/Dental Care
Doctor Francisco 'Paco' Rincon - South Side - 278 Lazaro Cardenas, Dental Care office. Gay owned and operated.  Telephone: 223-4182, Cell: 044-322-289-3151.
Dr. Ana M. O'Conner - North Side/Hotel Zone - Plaza Caracol.  224-7539
Dr. Fernando Peñalva - Centro Comercial Plaza Marina G-26A - General and cosmetic dentistry, periodontis, oral surgeon. Clinica Dental Plaza Marina, NE corner.  221-0165, 209-1082
Dental Office Puerto Vallarta (Grupo Odontológico Integral) - North Side/Marina - Plaza Marina, Local G-24 and G-25.  221-2215. Emergency phone 24-hour: 044-322-100-8691
Dr. Alberto Hernandez - South Side - 383 Francisco Madero street.  Telefono: 223-9648, Cell: 044-322-111-6391

International Couriers
DHL - Hotel Zone - 1046 Ave. Francisco M. Ascencio across from the Sheraton Hotel, Tel: 222-4620, Mon-Fri, 9am-7pm and Sat 9am-1pm and in Centro Comercial Plaza Marina, local G-27, Tel: 221-0838, Mon-Fri 9am-7pm and Sat 9am-1pm. Toll free: 01-800-765-6345
FedEx at Multipack - 168 Sierra Pirineos near Mega supermarket. Tel: 223-2751, 223-2730. FedEx toll free: 01-800-900-1100
UPS - North Side - 383 Ave. Francisco Villa. Mon-Sat, 10am-2pm, 4pm-7pm. Tel: 223-3227

Miscellaneous
AA, Recovery etc. - 329 Basilio Badillo on the South Side and at 1712 Ave. Francisco Medina Ascenso in the Hotel Zone. Call Steve or Angela, Tel: 222-3906, Craig at 209-0746 in the evenings; and Ed T. 224-1974 or Peter D. Cell: 044-322-120-6138 for gay & lesbian at 427 Constitucion. For current information, locations and contacts in the Puerto Vallarta-Banderas Bay area, visit the PV Alano Club website.
Animal Protection Association - 221-0466
Civil Defense Municipal - 224-7701
Civil Defense Regional - 225-0764/224-5829
Friends of the Animals - 222-0586
Motor Vehicle Department - in Plaza Marina, second floor - 224-8484
Taxi sitio 4 - 223-2285
Taxi sitio 33 - 223-3033
Taxi sitio 9 - 223-2806, 222-2422

puerto vallarta pharmacies farmaciaPuerto Vallarta Pharmacies
Many non-narcotic drugs that require a prescription in the United States or Canada do not in Mexico and can be picked up in any pharmacy in town; new regulations starting in 2011 require a prescription now for antibiotics, and of course that has been true always for narcotic drugs. Most medications here are considerably cheaper than in the US. The major Puerto Vallarta pharmacies such as Farmacia Guadalajara and at the main local Puerto Vallarta hospitals are usually open 24 hours a day. A short list here:
CMQ Hospital & Pharmacy - 365 Basilio Badillo.  222-2941, 223-1919, 223-2423
CMQ Hospital - 1749 Ave. Francisco Villa.  226-6500
Costa del Sol Pharmacy - 104 Rodolfo Gomez - Locally owned and family-operated, across from the Hotel San Marino. Mon-Sat, 9am-9pm. Phone: 223-2728
Guadalajara Farmacia/Pharmacy Guadalajara - South Side - 261 Insurgentes at Lazaro Cardenas street. Telephone: 222-0101, 222-5678
Farmacias Guadalajara - North Side/Hotel Zone - 1591 Ave. Francisco Medina Ascencio, next to Coppel.  225-6095, 225-6096
Farmacia Guadalajara - North Side - Avenida Francisco Villa.  225-1773, 225-1772
Farmacias Guadalajara: in Bobadilla - 225-5772, 225-5769; Fluvial Vallarta - 213 Avenida Fluvial - 225-9992, 293-3145; Las Juntas - 290-3224, 290-3225; Pitillal - Phone: 224-1811, 224-1858
Indra Holistic-Alternative Pharmacy - South Side - 287 Constitucion. indrafarmacias.com   222-0436
Olas Altas Pharmacy - South Side - 465 Olas Altas - Locally owned and family-operated by Federico "Freddy" Lopez Casco. Mon-Sat, 10am-4:30pm and 7pm-10pm; Sun, 10am-3pm.  Phone: 222-2374
 

The above information was considered accurate when posted and is for informational purposes only. The Gay Puerto Vallarta Travel Guide assumes no responsibility for the integrity, professional qualifications, or services of any of the persons, businesses and/or institutions noted on this or any page of this vacation resource.
 
 

"In youth we learn, in old age we understand."  - Mexican proverb


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